SOLID SYSTEMS CASE STUDY

SOLID SYSTEMS
CASE STUDY

ABOUT SOLID STATE SYSTEMS

Solid State Systems is a provider of business IT solutions for businesses around the globe. They are focused on delivering a tailored set of best-in-class IT solutions to save cost, improve performance, and increase ROI from business technology investments.

Rather than recommend generic solutions that will improve the operations of any business, Solid State Systems is committed to delivering tailored solutions that take into account the unique challenges and goals of the business client. This process doesn’t stop at recommendations. Solid State Systems works with clients to only tailor a specific plan, but to ensure that plan is flawlessly executed.

Solid State Systems provides a number of services, including:

As a global provider of IT solutions, Solid State Systems needed a trusted partner to help them deliver the server resources their customers rely on. Solid State Systems realized their time was better spent working with clients rather than managing server hardware and deployments.

Solid State Systems decided to consider zomev to tackle their biggest server challenges.

Industry:

Location:

New York, NY, USA

Website:

Principal Market Segments Served:

ABOUT SOLID STATE SYSTEMS

Solid State Systems is a provider of business IT solutions for businesses around the globe. They are focused on delivering a tailored set of best-in-class IT solutions to save cost, improve performance, and increase ROI from business technology investments.

Rather than recommend generic solutions that will improve the operations of any business, Solid State Systems is committed to delivering tailored solutions that take into account the unique challenges and goals of the business client. This process doesn’t stop at recommendations. Solid State Systems works with clients to only tailor a specific plan, but to ensure that plan is flawlessly executed.

Solid State Systems provides a number of services, including:

As a global provider of IT solutions, Solid State Systems needed a trusted partner to help them deliver the server resources their customers rely on. Solid State Systems realized their time was better spent working with clients rather than managing server hardware and deployments.

Solid State Systems decided to consider zomev to tackle their biggest server challenges.

Industry:

Location:

New York, NY, USA

Website:

Principal Market Segments Served:

THE SOLID STATE SYSTEMS CHALLENGE

When searching for a new server provider, Solid State Systems was primarily concerned with diversity in locations, IPs, and competitive pricing without impacting the quality of support provided.

As a business that works with clients worldwide, Solid State Systems was looking for a provider who could help them reach customers in new markets and better serve their customers in existing regions. It was also important for them to be able to introduce these new service locations without having to invest in costly infrastructure.

Responsive support is also key for any reselling relationship. Solid State Systems had to be able to connect with their provider immediately in the event of a server issue so they could respond to their clients immediately.

Solid State Systems needed a server partner that could:

After reviewing their server options and testing the sales and support responsiveness of the team, Solid State Systems chose zomev as a trusted service partner for their business.

cs solid systems photo

THE SOLID STATE SYSTEMS CHALLENGE

When searching for a new server provider, Solid State Systems was primarily concerned with diversity in locations, IPs, and competitive pricing without impacting the quality of support provided.

As a business that works with clients worldwide, Solid State Systems was looking for a provider who could help them reach customers in new markets and better serve their customers in existing regions. It was also important for them to be able to introduce these new service locations without having to invest in costly infrastructure.

Responsive support is also key for any reselling relationship. Solid State Systems had to be able to connect with their provider immediately in the event of a server issue so they could respond to their clients immediately.

Solid State Systems needed a server partner that could:

After reviewing their server options and testing the sales and support responsiveness of the team, Solid State Systems chose zomev as a trusted service partner for their business.

cs solid systems photo

THE ZOMEV SOLUTION

Solid State Systems chose zomev as one of their server partners in order to resell servers to customers worldwide.

The Partnership

After their search, Solid State Systems chose zomev and has remained a zomev client for many years. zomev was able to deliver a streamlined server deployment process, global hosting solutions, and the personalized support that Solid State Systems needed to deploy servers worldwide.

“The customer service experience, competitive pricing, dedicated account manager, and fast support are some of the main reasons we have stayed as a client all these years.”

Eskandar Sadek
Solid State Systems LLC

“When it comes to new orders and deployments, zomev is one of our preferred providers since they make it an easy process. We contact our zomev account manager with the requests, and he coordinates all our requirements with the support team. zomev pays attention to detail and delivers as promised.”

Eskandar Sadek
Solid State Systems LLC

A Streamlined Order Deployment Process

As a reseller, Solid State Systems needed a vendor who could easily and reliably deploy new servers whenever needed. zomev was able to meet this demand as it offers a real-time inventory of dedicated server hardware in data centers around the world, and is able to source custom server hardware rapidly.

The zomev Customer Success team works with resellers like Solid State Systems to understand their requirements, and coordinate all new server deployments on their behalf. This helps to streamline the server deployment process and ensure new servers are deployed on time and to spec.

Increased Profitability and Market Share

With business clients around the world, Solid State Systems was looking to expand their location offering by partnering with a server provider who could rapidly deploy servers in new locations.

zomev was able to help Solid State Systems increase their market share by providing servers in unique network locations. zomev has data centers in locations around the world, including United States, Europe, Middle East and Asia. It’s also expanding locations every year based on client feedback.

Resellers of zomev know that they receive access to a wide range of hosting solutions globally on a rapidly expanding network.

“As a reseller, we are always looking for diversity in locations and providers. zomev has proved to offer such variety and indicated they are open to set new data centers based on our needs.”

Eskandar Sadek
Solid State Systems LLC

“zomev has been able to provide and maintain excellent support standards, through their Customer Success and support teams. zomev is flexible and fast to act when we make requests.”

Eskandar Sadek
Solid State Systems LLC

Personalized and Accountable Support

It was especially important for Solid State Systems to have access to accurate and timely support so they could properly service their customers.

zomev was able to meet the demanding needs of Solid State Systems through its Customer Success team, as well as a 24x7 expert support team. zomev expert support team is always available via live chat, email, and phone.

THE zomev SOLUTION

Solid State Systems chose zomev as one of their server partners in order to resell servers to customers worldwide.

The Partnership

After their search, Solid State Systems chose zomev and has remained a zomev client for many years. zomev was able to deliver a streamlined server deployment process, global hosting solutions, and the personalized support that Solid State Systems needed to deploy servers worldwide.

“The customer service experience, competitive pricing, dedicated account manager, and fast support are some of the main reasons we have stayed as a client all these years.”

Eskandar Sadek
Solid State Systems LLC

“When it comes to new orders and deployments, zomev is one of our preferred providers since they make it an easy process. We contact our zomev account manager with the requests, and he coordinates all our requirements with the support team. zomev pays attention to detail and delivers as promised.”

Eskandar Sadek
Solid State Systems LLC

A Streamlined Order Deployment Process

As a reseller, Solid State Systems needed a vendor who could easily and reliably deploy new servers whenever needed. zomev was able to meet this demand as it offers a real-time inventory of dedicated server hardware in data centers around the world, and is able to source custom server hardware rapidly.

The zomev Customer Success team works with resellers like Solid State Systems to understand their requirements, and coordinate all new server deployments on their behalf. This helps to streamline the server deployment process and ensure new servers are deployed on time and to spec.

Increased Profitability and Market Share

With business clients around the world, Solid State Systems was looking to expand their location offering by partnering with a server provider who could rapidly deploy servers in new locations.

zomev was able to help Solid State Systems increase their market share by providing servers in unique network locations. zomev has data centers in locations around the world, including United States, Europe, Middle East and Asia. It’s also expanding locations every year based on client feedback.

Resellers of zomev know that they receive access to a wide range of hosting solutions globally on a rapidly expanding network.

“As a reseller, we are always looking for diversity in locations and providers. zomev has proved to offer such variety and indicated they are open to set new data centers based on our needs.”

Eskandar Sadek
Solid State Systems LLC

“zomev has been able to provide and maintain excellent support standards, through their Customer Success and support teams. zomev is flexible and fast to act when we make requests.”

Eskandar Sadek
Solid State Systems LLC

Personalized and Accountable Support

It was especially important for Solid State Systems to have access to accurate and timely support so they could properly service their customers.

zomev was able to meet the demanding needs of Solid State Systems through its Customer Success team, as well as a 24x7 expert support team. zomev expert support team is always available via live chat, email, and phone.

WHAT ADVICE DOES SOLID STATE SYSTEMS HAVE FOR ANOTHER COMPANY ABOUT TO EMBARK ON A SIMILAR PROJECT?

I would suggest they pay attention to the type of support offered, response times, diversity of services and locations, and their communication platforms. zomev provides us with a Surge panel, email, phone, and chat communication which makes it easy to reach them when we need them.

Eskandar Sadek, Solid State Systems LLC

SUMMARY

The partnership with zomev allowed Solid State Systems to increase their market share and maximize profitability by having access to a global network of hosting solutions that could be rapidly deployed with no hardware investment necessary.

zomev was able to provide a personalized and diversified portfolio of global hosting solutions so that Solid State Systems could focus on their core business and leave the server management process to us.

zomev was able to provide Solid State Systems with:

zomev is more than a server hosting provider. It’s here to provide you with a personalized approach to service and deliver solutions that help you reach new customers and grow your business. zomev empowers your business with flexible, reliable, and affordable infrastructure backed by unmatched enterprise infrastructure expertise and experience.

SUMMARY

The partnership with zomev allowed Solid State Systems to increase their market share and maximize profitability by having access to a global network of hosting solutions that could be rapidly deployed with no hardware investment necessary.

zomev was able to provide a personalized and diversified portfolio of global hosting solutions so that Solid State Systems could focus on their core business and leave the server management process to us.

zomev was able to provide Solid State Systems with:

zomev is more than a server hosting provider. It’s here to provide you with a personalized approach to service and deliver solutions that help you reach new customers and grow your business. zomev empowers your business with flexible, reliable, and affordable infrastructure backed by unmatched enterprise infrastructure expertise and experience.

LEARN MORE

Zomev is a british company with over a decade of experience building high-performance infrastructure hosting platforms for businesses globally. We offer a wide range of fully customizable dedicated, hybrid, cloud, colocation and IP Transit services. Our mission is to empower clients by equipping them with fast, reliable, innovative infrastructure hosting while upholding a 100% network uptime SLA. This is assisted by a 24x7x365 rapid response team — one with some of the best response times in the industry.

Our mission is to empower clients by equipping them with fast, reliable, innovative infrastructure hosting while upholding a 100% network uptime SLA. This is assisted by a 24x7x365 rapid response team — one with some of the best response times in the industry.

To learn more about how zomev can help to reduce your business’s infrastructure costs while improving reliability and performance, get in touch today.

LEARN MORE

zomev is a british company with over a decade of experience building high-performance infrastructure hosting platforms for businesses globally. We offer a wide range of fully customizable dedicated, hybrid, cloud, colocation and IP Transit services. Our mission is to empower clients by equipping them with fast, reliable, innovative infrastructure hosting while upholding a 100% network uptime SLA. This is assisted by a 24x7x365 rapid response team — one with some of the best response times in the industry.

Our mission is to empower clients by equipping them with fast, reliable, innovative infrastructure hosting while upholding a 100% network uptime SLA. This is assisted by a 24x7x365 rapid response team — one with some of the best response times in the industry.

To learn more about how zomev can help to reduce your business’s infrastructure costs while improving reliability and performance, get in touch today.

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